Terms & Privacy Statement
Thank you for accessing the website of Southeastern Manufacturing Enterprise, Inc. (SME). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Statement carefully.
This Privacy Statement explains how we collect, use, and disclose your personal information, when you interact with SME, such as when you visit our website, when you purchase SME products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. By visiting our website, you consent to the practices described in this statement. We are not responsible for the content or privacy practices on any non-SME websites to which this websites links or that links to this site.
Why we collect personal information
Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about. If you do not want SME to keep you up to date with SME news, software updates and the latest information on products and services visit www.sme-us.com/contact/myinfo and update your personal contact information and preferences.
Collection
SME may collect the following types of information from you at this website:
Transaction Information
If you enter into a transaction (such as a purchase) at this website, you will be required to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card information.
We do not keep any credit or other payment information longer than is necessary in order to comply with legal, tax, and auditing requirements, unless you specifically request such.
Automatically Collected Information
We may passively collect information that is automatically sent to us by your web browser or your internet service provider. This information typically includes your domain name, your user name, and your numerical IP address. The amount of information sent by your web browser depends on its settings. Please refer to your browser if you want to learn what information it sends. We use this type of information to see which web pages you visit at our website, which website you visited before coming to our website, and where you go after you leave our website. We can then develop statistics that help us understand how our visitors use our website and how we can improve it.
Cookie Generated Information
We may actively obtain information about you by installing a marker on your computer commonly called a "cookie." Cookies enable us to know you by a computer-generated, unique identifier. By providing you with a unique cookie, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again; they can be supplied by us automatically, saving you time and effort. For example, after you purchase a product once, if you need to purchase it again, your previous selections for size, color or other features will have been retained, and can be reentered more quickly. Your computer may be specially configured to reject cookies; please refer to your browser for more information. Many SME websites will allow you to visit without accepting cookies, but some features of our websites may not work properly if you choose to reject cookies.
User Generated Information
We collect information at this website when you contact us or respond to the surveys, questionnaires or applications we make available. If you e-mail us, you are voluntarily releasing the content of your e-mail to us (including your e-mail address). If you answer questions we have placed on the website page, you are also voluntarily releasing that information to us. You may decide not to answer any questions presented to you at our websites; if you do, you may still continue your visit, but we may elect not to provide you with services or features related to the questions you choose not to answer.
Children's Information
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
Information Use and Disclosure
SME takes your privacy very seriously. Be assured that SME does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities who will safeguard it in accordance with SME’s privacy statement. There are also times when it may be advantageous for SME to make certain personal information about you available to companies that SME has a strategic relationship with or that perform work for SME to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with SME’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the SME website.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Data Security
SME uses commercially reasonable methods consistent with industry practice to prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure appropriate use of your personal information.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Opt Out / Corrections
If you have questions or concerns about SME’s Privacy Statement or data processing, please use privacy@sme-us.com to contact us. The SME Data Controller will respond to your inquiry within 30 days.
If you do not want SME to keep you up to date with SME news, software updates and the latest information on products and services visit www.sme-us.com/contact/myinfo and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
Updates to this Statement
SME may update its privacy statement from time to time. When we change the statement in a material way a notice will be posted on our website along with the updated Privacy Statement.
Southeastern Manufacturing Enterprise, Inc.
207 Beasley Drive
Franklin, 37064
Tennessee, USA